Shipping Policy

Thank you for visiting and shopping at shop.handsfreehealth.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you.

Shipping Rates & Delivery Estimates

Shipping charges for your order are $9.95 per item unless otherwise noted.

We use multiple different carriers and shipping methods. The shipping carrier and method will vary based on your location and the items in your order. Regardless of carrier or method, most orders are delivered within 3-5 days of being shipped. Delivery delays can occasionally occur and are outside of our control.

Shipment to P.O. Boxes or APO/FPO Addresses

HandsFree Health does not ship to U.S. Territories or APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

HandsFree Health is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

DISCLAIMER: The content, products and services offered by HandsFree HealthTM are provided to educate consumers on health care issues and do not constitute the practice of any professional health care service. Nothing in such content, products or services should be considered, or used as a substitute for, medical advice, diagnosis or treatment. HandsFree HealthTM makes no representation or warranty that any particular service or product is safe, appropriate or effective for you. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately, or, if you are experiencing a medical emergency, call 911 for emergency medical help.
 
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BY SELECTING CANCEL, YOU UNDERSTAND YOUR MEDICAL ALERT DEVICE WILL BE DEACTIVATED AND WILL NO LONGER PROVIDE EMERGENCY SERVICES. ONCE CANCELLED YOUR DEVICE CANNOT BE REACTIVATED. YOU SHOULD DISPOSE OF YOUR DEVICE ACCORDING TO LOCAL LAWS GOVERNING LITHIUM BATTERY DISPOSAL.

Confirm Cancellation

AUTO-RENEWING SUBSCRIPTION TERMS

Use of HandsFree Health devices requires a paid auto-renewing subscription. Your subscription will be automatically renewed each month unless you cancel your subscription at least 72 hours before the next automatic payment. By placing this order, you authorize HandsFree Health (without additional notice to you) to charge and collect the fee amount specified during your original order and any applicable taxes (e.g., sales, service, property, use, and local taxes) using the payment method provided by you. The subscription fee is subject to change in our sole discretion effective as of the first day of any Renewal Term. HandsFree Health may terminate this Agreement for non-payment of the Fee and recover all payments due to HandsFree Health.

You can cancel your subscription by logging into the shop.handsfreehealth.com site using the username and password you created when purchasing the devices. 

By accepting this Informed Consent, you agree to the following:

  1. You agree you will be charged for the hardware plus an auto-renewing monthly subscription in the amount specified in your order and any applicable taxes.

  2. The credit card provided at the time of order will be charged automatically each month without additional notice to you, unless you cancel 72 hours before the next automatic payment.

I Agree